When do I have to place my order if I want it delivered the next day?
We have to receive your order BEFORE 12:00 Noon (Pacific Time) the day BEFORE you want your cheesecake to arrive. For delivery tomorrow, place your order BEFORE 12:00 Noon PT.
Can I order a cheesecake to be delivered on Saturday or Sunday?
Saturday delivery is available for an additional $20. Please order Saturday delivery by phone. FedEx will not deliver on Saturday to some remote or rural areas. Sorry, we can not ship cakes to arrive on Sunday or Monday.
Why can't I have a cheesecake delivered on Monday?
We can not initiate a shipment on the weekend.
Do you ship to Alaska or Hawaii?
Yes. However, you must make your order by phone. Additional charges may apply.
Do you ship to Canada or other International destinations?
Unfortunately no. Our perishable cheesecakes cannot withstand customs delays.
How does your pricing work? Is shipping included?
You'll see the FedEx shipping charge that will be added to each order on your checkout page before your credit card information is requested.
What happens if the recipient is not home?
Our packaging insures that every cheesecake will arrive in perfect condition.
In the event that there is no one home, FedEx will leave the cake if it seems safe to do so.
Many of our shipments are left at the door. As an alternative, we recommend that you ship to
a business address, if possible, if there is somebody there all day to receive the cheesecake.
The cakes should be refrigerated or frozen as soon as possible upon delivery.
Can I have the cheesecake delivered to a P.O. Box?
No. FedEx will only deliver to a physical address.
What time will my cheesecake arrive?
We ship all of our cheesecakes via FedEx Priority Overnight service.
Your cheesecake is guaranteed to arrive next day.
If I order two cheesecakes for the same address can they be sent in one package at less cost?
Unfortunately, no. Each cheesecake has to go into it's own specially designed thermo package. And our shipping charges are based on a particular size and weight. If you want to order 6 or more cheesecakes please call us for special pricing and shipping information.
Can I order today for delivery in the future (e.g.,can I order two cheesecakes for delivery on Tuesday of next week)?
Yes, you can. Just type in your preferred delivery date during check-out.
We ship for delivery every day except Sunday and Monday.
How do you keep the cheesecakes cold?
We ship our cheesecakes frozen. Our custom designed inner-shipping container completely
surrounds the cheesecake with Styrofoam insulation. Dry ice is placed around the packaging
to keep it cold. The outer shipping container is a corrugated box for added strength and protection.
The cheesecake will arrive either partially frozen, or cold and ready to serve.
The cheesecake can be refrigerated for 7 to 10 days, or refreeze for future eating pleasure.
How many servings can I get from each cheesecake?
The 3 inch cheesecakes are 5 ounces and rich enough for two to share.
The 6 inch cheesecake (1.5 lb.) serves 5-6. The 9 inch cheesecake (4 lbs.)
serves up to 16.
Can I include a greeting with the cheesecakes?
Yes, we will ask you for your greeting text when you check out and will
then include your message with the delivery.
We hope your ordering experience with us is pleasant and rewarding!